However, many users experience this issue even if the conditions mentioned above are fulfilled. Updating Viber shouldn't be a problem if you have enough memory or are connected to the internet. You can also find more information on securely backing up your Viber data on a computer. Tip: before fixing Viber crashing issue, please backup your Viber data using mobitrans. Now, clear cache and storage to free up some space.Click on the apps & notifications icon.Then check if your phone has a good internet connection. I have to turn off my mobile data to receive calls from foreign countries so the other side can hear me well.' someone commented below the article 4 days ago.First, you need to restart your phone and check if you are running the latest version of Viber. 'This is quite a problem for me, all foreign numbers are ringing via Viber app which has a significant worse voice quality as a build-in phone app. It seems that these days more people are searching for information regarding new Viber's function and find this GeekTime post. More (Menu symbol)/ Settings/ Calls and Messages/ Viber-In CallsĪlso MOREmins came across an old but quite informative article about Viber-In Calls feature in GeekTime tech blog. We've found out that you (and especially your call receiver) can easily turn Viber-In Calls feature on or off using these 5 simple steps: If you are not traveling abroad, in our opinion, it does not make sense to use this feature, because it doesn‘t cost a thing to answer your phone calls when you are at your home country.Īnd the caller has to pay for his/her calls in both cases: whether they reach you on Viber or in a regular way. Just keep in mind, that to answer your phone calls with Viber you need good WiFi connection. We think that Viber-In Calls feature is useful when you receive calls while traveling abroad to avoid roaming charges.

Secondly, callers had to pay regular international calling rates to their mobile operators even if calls were received with Viber.Īpparently Viber-In Calls feature was turned on automatically to some of Viber's users. To use Viber you need good 3G or Wi-Fi connection. Why our clients were worried about regular mobile calls received with Viber?įirst of all, in some cases the quality of the sound/voice was really bad because the receiver of the call did not have good internet connection.

It happened while making international calls (also when calling with MOREmins). Recently we've got a couple of questions regarding regular mobile calls which unexpectedly ended up on a call receiver's Viber app.

Viber call application